职位名称：大客户经理
职位描述:
Drive top seller success on eBay global trading platform :
Scale up top seller activities by providing constructive business consultation and key business issue diagnosis;
Support seller business growth through timely policy/platform changes update, selling strategy consultant, and key account issues solving;
Investigate and deep dive the new policy& platform impact to top seller business, and initiate, guide and enforce seller best practices
Work collaboratively with external and internal resources, including trust & safety team, product management team, marketing team, and business development teams to meet the business targets
Improve Seller trust & safety performance :
Improve seller trust & safety metrics performance through problem identify, issue diagnosis, solution providing and business implementation to grown sustainable business
Escalate aggressively the Trust & Safety consequence on top seller, and collaborate with seller to provide better buyer experience
Identify the key factors of low Trust & Safety performance based on top seller status investigation and extent the best practices to broader seller group
Providing a vital communication linkage between seller and internal cross functions : (approx 20%)
Working closely with internal cross functional teams for business development and best practice sharing
Education or professional qualification/certification (or equiv. experience)
背景要求：
University and Degree Qualified in Business, Economics, Computer Science (or analytical discipline).
Track record of academic, professional achievement
Experience
At least 3-5 years sales experience with solid selling record
Experience in e-commerce or internet industry is a plus
An independent, proactive and effective player under pressure
Skills
Fluency in English and Chinese (spoken & written)
Excellent interpersonal and communication skills
Logic thinking and strong quantitative analytical skills
Ability to self-educate and work autonomously with minimal supervision
A fast worker, committed to meeting targets and deadlines
Results oriented and self motivated, takes the initiative, thinks through things and makes things happen
Passion for the internet